Refund & Returns Policy
Our Returns Policy
We want you to be completely satisfied with your purchase. If you're not happy with your order for any reason, we're here to help.
Return Window
You have 14 days from the date of delivery to request a return or exchange.
Eligibility
To be eligible for a return, your item must be:
- Unused and in the same condition that you received it
- In its original packaging
- Accompanied by proof of purchase (order number or receipt)
Non-Returnable Items
The following items cannot be returned:
- Items marked as final sale
- Intimate apparel or swimwear for hygiene reasons
- Downloadable or digital products
How to Start a Return
To initiate a return, please contact us at our Contact page with your order number and reason for return. We will respond within 1–2 business days with return instructions.
Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed to your original payment method within 5–10 business days.
Exchanges
If you received a defective or damaged item, we will replace it at no additional cost. Please contact us within 7 days of delivery with photos of the damage.
Shipping Costs
Return shipping costs are the responsibility of the customer unless the item arrived damaged or incorrect. We recommend using a trackable shipping method for your return.
Questions?
If you have any questions about our returns policy, please visit our Contact page and we'll be happy to assist you.